We’re incredibly proud of our products and would offer an item exchange / credit refund with no further questions asked, if you choose to return your item within 7 days from the date of receipt (i.e. the date you receive the item via postage) with your reason(s)/ feedback (e.g. the dress did not fit nor match your style). Details about the exchange/refund policy can be found here. Feel free to share your other feedback with us via the contact form too – we hope to deliver better ladies fashion online shopping experience to you.